Appendix 2
Right of withdrawal
You may withdraw from this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you or a third party other than the carrier designated by you acquires physical possession of the last delivery or the last item.
To exercise your right of withdrawal, you must
[Please provide the name and address of the store],
Telephone number: [Please provide telephone number],
Fax number: [Please specify fax number],
Email address: [Please provide email address]
of your decision to withdraw from this contract by means of an unambiguous statement (e.g., a letter sent by post, fax, or email). You may (but do not have to) use the attached withdrawal form.
Category: Do the shops provide a cancellation form on their websites?
<If yes, please add the following section, otherwise delete the following section:>
You can also complete and submit the withdrawal form or any other unambiguous statement electronically on our website [please insert link to the electronic withdrawal form]. If you exercise this option, we will send you, without undue delay, an acknowledgement of receipt of this withdrawal via a durable medium (e.g., email).
To comply with the cancellation period, it is sufficient for you to send your notification of the exercise of your right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will reimburse you – without undue delay and in any event no later than 14 days from the date on which we are informed about your decision to cancel – all payments already received from you, including delivery costs (except for additional costs incurred in choosing a delivery method other than the least expensive standard delivery offered by us). We will make such reimbursement using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.
The return or handover of the goods takes place to
[Please provide the company name and address of the store or shipping recipient],
Telephone number: [Please provide telephone number],
Fax number: [Please specify fax number],
Email address: [Please provide email address]
without undue delay, but in any event no later than 14 days after receipt of notification of your cancellation. This deadline is met if you send the goods before the expiry of the 14-day period.
Category: Is the store expected to cover the return shipping costs?
<If the answer is "Yes", please include the following [We will bear the cost of returning the goods.]
<If the answer is "No", please include the following [You will bear the direct cost of returning the goods.]
You are only liable for any reduction in the value of the goods resulting from handling which is not necessary to establish the nature, characteristics and functioning of the goods.